Shipping & Delivery
Fast, reliable delivery across Europe. We partner with trusted carriers to ensure your appliances arrive safely and on time.
Fast Delivery
24-48h in Italy
EU-Wide
All EU countries
Full Tracking
Real-time updates
Secure Packaging
Protected delivery
Delivery Times & Costs
* Delivery times are estimates and may vary during peak seasons or due to unforeseen circumstances. Business days exclude weekends and public holidays.
How Shipping Works
Order Placed
Your order is received and payment is confirmed. You'll receive an order confirmation email with your order details.
Processing
We carefully prepare and package your items. Quality checks are performed to ensure your products are in perfect condition.
Dispatched
Your order is handed over to our courier partner. You'll receive a shipping confirmation email with your tracking number.
In Transit
Track your package in real-time as it makes its way to you. You'll receive updates at key checkpoints.
Delivered
Your package arrives at your doorstep. The courier may require a signature for valuable items.
Important Information
Large Appliances
Large appliances (refrigerators, washing machines, etc.) are delivered to your doorstep. Please ensure someone is available to receive the delivery. Carriers may contact you to arrange a delivery window.
Delivery Attempts
If you're not available, our courier will attempt delivery again or leave your package at a nearby collection point. You'll receive notification with pickup details.
Inspect Upon Delivery
Please inspect your package upon delivery. If you notice any damage to the packaging, note it on the delivery receipt and contact us within 48 hours.
Customs & Duties
For EU destinations, no additional customs duties apply. All prices include applicable VAT for EU customers.
Questions About Your Delivery?
Our support team is here to help with any shipping inquiries.
